Operations Management 2nd Edition By Gerard Cachon and Christian Terwiesch © 2020 Test Bank and Solution Manual
- Publisher: McGraw-Hill College; 2nd ed. edition (Feb. 27 2019)
- Language: English
- ISBN-10: 1260484653
- ISBN-13: 978-1260484656
- ISBN-10: 1260238873
- ISBN-13: 9781260238877
Operations Management 2nd Cachon Test Bank
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- This program is accessible to the typical undergraduate student (one with limited real world business experience).
- Cachon incorporates the latest research throughout the text and provides innovative learning support for students.
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About the Author
Professor Cachon is the Fred R. Sullivan Professor of Operations, Information, and Decisons at The Wharton School of the University of Pennsylvania, where he teaches a variety of undergraduate, MBA, executive, and Ph.D. courses in operations management. His research focuses on operations strategy, and in particular, on how operations are used to gain competitive advantage.
Professor Terwiesch is the Andrew M. Heller Professor at the Wharton School of the University of Pennsylvania. He also is a professor in Wharton’s Operations and Information Management Department as well as a Senior Fellow at the Leonard Davis Institute for Health Economics. His research on operations management, research and development, and innovation management appears in many of the leading academic journals, including Management Science, Operations Research, Marketing Science, and Organization Science. He has received numerous teaching awards for his courses in Wharton’s MBA and executive education programs. Professor Terwiesch has researched with and consulted for various organizations, including a project on concurrent engineering for BMW, supply chain management for Intel and Medtronic, and product customization for Dell. Most of his current work relates to health care and innovation management. In the health care arena, some of Professor Terwiesch’s recent projects include the analysis of capacity allocation for cardiac surgery procedures at the University of California–San Francisco and at Penn Medicine, the impact of emergency room crowding on hospital capacity and revenues (also at Penn Medicine), and the usage of intensive care beds in the Children’s Hospital of Philadelphia. In the innovation area, recent projects include the management of the clinical development portfolio at Merck, the development of open innovation systems, and the design of patient-centered care processes in the Veterans Administration hospital system.
Table of Contents
Ch. 1 Introduction to Operations Management
Ch. 2 Introduction to Processes
Ch. 3 Process Analysis
Ch. 4Process Improvement
Ch. 5 Process Analysis with Multiple Flows
Ch. 6 Learning Curves
Ch. 7 Process Interruptions
Ch. 8 Lean Operations and the Toyota Production System
Ch. 9 Quality and Statistical Process Control
Ch. 10 Introduction to Inventory Management
Ch. 11 Supply Chain Management
Ch. 12 Inventory Management with Steady Demand
Ch. 13 Inventory Management with Perishable Demand
Ch. 14 Inventory Management with Frequent Orders
Ch. 15 Forecasting
Ch. 16 Service Systems with Patient Customers
Ch. 17 Service Systems with Impatient Customers
Ch. 18 Scheduling to Prioritize Demand
Ch. 19 Project Management
Ch. 20 New Product Development
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